Headout is an authorized and trusted partner of the venue, offering curated experiences to enjoy this attraction. This is not the venue's website.
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I saw your promotion in Google Maps for Kidzania Dubai and I purchased tickets in AED 255. After 30 minutes I got to the venue and found out the tickets were for Kidzania Abu Dabi. I contacted phone support immediately to fix the issue and exchange the tickets. They said it was not possible and only offered 25% refund in credit. I do not accept this resolution and I demand a full refund. I asked the representative to talk to his supervisor and he told me he will call me back. Which he never did. Eventually, you tricked me into buying a ticket I didn’t need and never used. While I understand the non-refundable policy I think your misinformation requires an exception.
App issued tickets for wrong location
I was instructed in the email from Headout to go a different venue at Dubai Mall for ticket collection. Wasted good 30 minutes and a lot of effort. No reply from the support team for the email I sent to share my unpleasant experience. Disappointed
When I select Kidzania Dubai on Google maps and then select tickets and then select head out as the seller, it wrongly takes me to a purchase page for Kidzania Abu Dhabi tickets instead of Dubai. This happened to me and my tickets were rejected and your customer service refused a refund or reissuing of Dubai tickets for me. Terrible experience.
The whole idea of educating children about the different professions was outstanding. The staff were very friendly and helpful and we all had a very nice and eventful day.
I searched and booked for Kidzania Dubai but instead your app by default selected Kidzania Abu Dhabi.
love it super it was big discount and its very fast to transact
I ordered tickets for Kidzania Abu dhabi, but received tickets for Dubai Kizania. When I asked for that to be corrected, it took your support team longer than 30 minutes to correct them
6% off
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Fab experience, breathtaking views, enthralling and immersive evening with loads of memories for a lifetime. Cordial, efficient, amicable and competent staff. Top-notch facilities and amenities too. Thank you so much, Headout for the ease and convenience of booking.
I booked the Museum of the Future + Burj Khalifa combo through Headout, and it was honestly one of the smoothest booking experiences ever! I selected my time slot, added the number of tickets, and got instant confirmation—no stress, no waiting. The app is very user-friendly, and I even got a discount on the combo. Highly recommend Headout for anyone planning to explore Dubai attractions—convenient, fast, and great value for money!
The experience was smooth, the QD tickets were directly scannable. Going for burj in the night 9:30/10pm slot. Let's you skip any queue and enjoy the kighting and view for yourself. The museum of the future tour is very interesting, stay there for the 3rd floor, it's a therapy session of it's own with the calming activities. You can soend as much time inside the museum as you want.
Buying tickets was very straightforward. The tower is fabulous, very well organised with friendly staff. Everything ran like clockwork. It was informative and the views were incredible! We loved our visit!
A TOP experience on the world's highest peak. MAGNIFICENT 🤩 A special mention also to all the staff (kind, attentive and a very, very well-maintained and clean site).
View original review in French
The systematic approach. The view definitely and the way the whole experience has been monitozed. Very commendable indeed
Clean, modern, and interesting - but huge queues to get in and out (over 2h up, over 1h down) with toilet on wrong side of queue system causing tension when you need to get back to your family. If I'd have known the delays before and after I would have wanted Headout to provide upgrade option as I probably would have bought it to waste less holiday time in the queues.
All is super ,driver is very good person
Yes because the view is nice and firstime experience at burj Khalifa
The ticketing process was very easy and the experience of Burj Khalifa was out of this world
Views are amazing. The tour is excellent!
Easy to buy ticket , convenient to get through "Headout" Spectacular view on top of Burj Khalifa . Love it :)
Ticketing is okay. Just a longer wait in a que towards Burj khalifa that's the uneasy part.
Headout turned out to be my best buddy when I needed it on Dubai.
This place is perfect for me, I enjoy here
All ok convenient nice expeeiecs
View original review in Italian
Everything, the tickets were very easy to use., just to show and go insiste.
It is a spectacular view. I recommend it
The view, politeness of employees, the elevator ride to the 124th floor.
Very impressive. We had no lines. However it's pretty expensive to go to the 154 floor and we couldn't find our way through the mall. It was not clear
We liked the speed at which the lift took us to the top. Also, the particular spots for photos. The staffs were friendly and helped us in getting good pictures.
The aquarium visit was not worth the fees. Long wait for descending from level125. No provision to sit during the wait also. In all I was not impressed by the visit.
I think Burj Khalifa is the main reason for travel for many visitors and truly deserves all the praise and merit . Very Nice !
Loved the burj khalifa...amazing and staff were lovely and helpful ...plus free coffee and a doughnut from cafe after end of the tour ...the aquarium was good especially for children and the upper floors have animals and penguins so the ticket deal was realy good doing both on same day
skip the line tickets for 7 vr games 4hours adrenaline boosting gameplay and rides at play dxb.. enjoying the skyline of dubai from on the top of burj khalifa and watching the evolution od dubai in front of your eyes at dubai frame at such nomial price I think this is the BEST comboo of alll times.. so happy with headout and the hassel free booking process
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Wonderful 😍😎 and smooth entry
Too crowded and my children were limited to only getting to try a few of the rides and attractions.