What to bring
teamLab Phenomena Abu Dhabi
- Bring a valid photo ID to match the name on your booking if requested at the entrance, especially for adult-only Art Undistracted hours (18+ only).
- Bring your booking confirmation or ticket (printed or digital); it is recommended to book online in advance.
- Wear comfortable attire and supportive shoes. High heels are not allowed. Some exhibits involve water, so consider clothes you can fold up to your knees or bring a change of attire for children.
- You may bring a camera or phone; photography and short videos are permitted for personal use only (no flash, tripods, selfie sticks, or commercial equipment).
- Bringing a water bottle is recommended, as visits may last several hours.
- Consider bringing your own headphones if you wish to use multimedia guides.
Natural History Museum Abu Dhabi
- Bring a valid photo ID to match the name on your booking if requested at the entrance.
- You may bring a pram or stroller; the museum is family-friendly and prams are welcome.
- Consider bringing your own headphones if you wish to use multimedia guides.
What’s not allowed
teamLab Phenomena Abu Dhabi
- Outside food and drink are not permitted inside the museum; only food and drinks purchased inside are allowed.
- Large bags/luggage are not allowed. Free lockers are available for storing personal items. Strollers are not permitted inside, and storage space is limited.
- Smoking or vaping is prohibited throughout the premises (including outdoor areas).
- Weapons, flammable items, cigarettes, and e-cigarettes are strictly prohibited.
- Tripods, monopods, selfie sticks, and flashlights are not permitted in exhibition areas, including for photography.
- For-profit/commercial photography or filming is not allowed without prior written consent.
- Pets are not allowed, except registered service animals.
- Guests under 18 are not permitted during Art Undistracted (Monday through Thursday, 6pm–10pm).
- Fishing off the pier and climbing in the gardens are not allowed.
- Please stay on designated paths to protect plants and wildlife.
Natural History Museum Abu Dhabi
- Outside food and drink are not permitted inside the museum.
- Weapons, flammable items, cigarettes, and e-cigarettes are strictly prohibited.
- Fishing off the pier and climbing in the gardens are not allowed.
- Please stay on designated paths to protect plants and wildlife.
Accessibility
teamLab Phenomena Abu Dhabi
- The museum is fully wheelchair accessible, with ramps and elevators throughout the building.
- Accessible restrooms are available on site.
- Nursing rooms and baby-changing facilities are provided for visitor convenience.
- Staff assistance is available; multilingual staff are trained to assist guests with special needs.
- Priority entrance is available for guests with disabilities, families, and seniors.
- Prams and strollers are welcome in designated areas.
- Services for visitors with sensory sensitivities, such as multimedia guides and hearing-aid kits, are available.
- Wheelchairs are available upon request at the Visitor Services Desk or can be booked online in advance.
Natural History Museum Abu Dhabi
- The museum is fully wheelchair accessible, with ramps and elevators throughout the building.
- Wheelchairs are available upon request at the Visitor Services Desk or can be booked online in advance.
- Accessible toilets are available on site.
- Prams and strollers are welcome.
- Services for visitors with sensory sensitivities, such as multimedia guides and hearing-aid kits, are available.
teamLab Phenomena Abu Dhabi
- Both self and valet parking options are offered; free parking is available on site, including EV charging points.
- Complimentary lockers are available for personal belongings (required in water or uneven floor areas).
- Free Wi-Fi is available throughout the museum.
- Visitor maps are provided onsite.
- Prayer rooms are available for visitor convenience.
- Children aged 12 and under must be accompanied by an adult at all times.
- Children’s facilities include nursing rooms and changing facilities; strollers should be left in cars where required.
- On Mondays to Thursdays, last entry for kids is at 4:30pm, after which they will not be allowed to enter.
- "Art Undistracted" is an exclusive 18+ experience at teamLab Phenomena Abu Dhabi. Government-issued photo ID is required for age verification. Sessions run from Monday to Thursday from 6pm to 10pm, with last entry at 8pm.
- Adults-only entrance applies during designated Art Undistracted timeslots.
- Café available; only food/drink purchased inside is permitted.
- General admission includes access to main exhibitions and select free temporary exhibitions; some special exhibitions may require an additional fee.
- Complimentary tickets are available for children under 18, People of Determination and their companions, UAE-based seniors aged 60+, journalists on assignment, and ICOM/ICOMOS members.
- The museum is open on public holidays.
- Security staff can assist with priority entry at the main entrance if needed.
- It is recommended to purchase tickets online in advance for a smoother entry experience.
- No running or disruptive behavior. Guests must not interfere with the experience of others.
- Average visit duration is 1.5–3 hours recommended.
Natural History Museum Abu Dhabi
- General admission includes access to main exhibitions and select free temporary exhibitions; some special exhibitions may require an additional fee.
- Complimentary tickets are available for children under 18, People of Determination and their companions, UAE-based seniors aged 60+, journalists on assignment, and ICOM/ICOMOS members.
- Free Wi-Fi is available throughout the museum.
- Prayer rooms, baby-changing facilities, and storage lockers are provided for visitor convenience.
- Free parking is available on site, including EV charging points.
- The museum is open on public holidays.
- Security staff can assist with priority entry at the main entrance if needed.
- It is recommended to purchase tickets online in advance for a smoother entry experience.
Inclusions
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teamLab Phenomena Abu Dhabi
- Entry to teamLab Phenomena Abu Dhabi
- Access to all digital installations and immersive exhibition zones
- Adults-only entry during Art Undistracted hours (Mondays to Thursdays, 6pm–10pm; 18+ only)
- Free locker storage for personal belongings
- Onsite parking facilities
- Complimentary WiFi within the museum
- Access to children’s activity areas and family amenities
Natural History Museum Abu Dhabi
- Entry to Natural History Museum Abu Dhabi
- Access to main exhibitions, select free temporary exhibitions, Atrium public space
- Free Wi-Fi
