What to bring
Qasr Al Watan
- Bring a valid photo ID to match the name on your booking if requested at the entrance.
- Wear modest attire that is respectful and appropriate to UAE culture. Knees and shoulders should be covered.
- Sun protection (hat, sunscreen) and a water bottle are recommended for outdoor areas.
Natural History Museum Abu Dhabi
- Bring a valid photo ID to match the name on your booking if requested at the entrance.
- You may bring a pram or stroller; the museum is family-friendly and prams are welcome.
- Consider bringing your own headphones if you wish to use multimedia guides.
What’s not allowed
Qasr Al Watan
- Consumption of food and drink is not permitted in the great hall or exhibition rooms.
- Due to venue restrictions, pets cannot tag along for this experience.
- Prohibited items include penknives or knives of any kind, scissors, long umbrellas, paints/aerosols, bicycles, folding bikes, roller-skates or skateboards, large bags that can’t fit through airport-style security scanners, and CS gas (tear gas) or any weapon.
- Re-entry is not permitted.
Natural History Museum Abu Dhabi
- Outside food and drink are not permitted inside the museum.
- Weapons, flammable items, cigarettes, and e-cigarettes are strictly prohibited.
- Fishing off the pier and climbing in the gardens are not allowed.
- Please stay on designated paths to protect plants and wildlife.
Accessibility
Qasr Al Watan
- The palace is wheelchair and pram/stroller accessible, with stair-free routes and lift access throughout the building.
- Accessible restrooms and cloakrooms are available on site.
- Wheelchairs are available for rent free of charge and strollers can be rented for AED 20.
- Staff are trained to assist visitors with disabilities and hidden needs.
Natural History Museum Abu Dhabi
- The museum is fully wheelchair accessible, with ramps and elevators throughout the building.
- Wheelchairs are available upon request at the Visitor Services Desk or can be booked online in advance.
- Accessible toilets are available on site.
- Prams and strollers are welcome.
- Services for visitors with sensory sensitivities, such as multimedia guides and hearing-aid kits, are available.
Qasr Al Watan
- Facilities: Complimentary Wi-Fi, prayer rooms, cloakrooms, and free parking.
- Children under 12 must be accompanied by an adult at all times.
- Please make sure to keep your mobile phones in silent mode before entering the palace.
- The Palace in Motion show starts at 7:45pm, with the last entry at 7:15pm.
- Some areas may feature flash lighting, loud noises, or other stimulating media—visitors sensitive to these should take caution.
- Please follow all posted notices, staff instructions, and palace guidelines during your visit.
Natural History Museum Abu Dhabi
- General admission includes access to main exhibitions and select free temporary exhibitions; some special exhibitions may require an additional fee.
- Complimentary tickets are available for children under 18, People of Determination and their companions, UAE-based seniors aged 60+, journalists on assignment, and ICOM/ICOMOS members.
- Free Wi-Fi is available throughout the museum.
- Prayer rooms, baby-changing facilities, and storage lockers are provided for visitor convenience.
- Free parking is available on site, including EV charging points.
- The museum is open on public holidays.
- Security staff can assist with priority entry at the main entrance if needed.
- It is recommended to purchase tickets online in advance for a smoother entry experience.
